An Affiliate of The Feld Group Institute, Jan Marshall is a recognized proven leader and executive partner in information technology across industries. She is a technology innovator with a deep understanding of tech strategy, program management, cyber security, and organizational and governance processes. In addition, she is an established Board Director.
Jan founded jlm Coaching and Consulting, a firm focused on transformational leadership and guidance for technology and business. Jan has demonstrated outstanding leadership in driving business transformational change through technology.
At Cubic Corporation, Jan focused on alignment, strategy and transformational change execution, while leading the implementation of global business processes for Cubic using an SAP platform. In addition, Jan stood up a global service center for employees and provided oversight of the development of a world class cyber security function.
Jan was CIO for Southwest Airlines from 2006 to 2012, during which time the company transformed its financial platform, rewards program, website, mobile capability, and social presence in the industry. During her leadership tenure, Jan drove the culture from continual turnover to one recognized by the industry in 2010 as a Best Place to Work in IT. Prior to Southwest Airlines, Jan was with The Feld Group/EDS for eight years, focused on applications strategy. She supported clients in transportation, consumer goods, financial services, and manufacturing industries.
Jan is a certified Executive Coach, is a Governance Fellow of NACD and holds a certificate in Cyber Security from Carnegie-Mellon University. Jan earned a Bachelor of Science in Psychological Sciences from Purdue University and an MBA in Management Information Services from the University of Dallas. She served on the Southern Methodist University and SAP Independent Executive Advisory Councils. Jan has received several prestigious IT industry recognitions, including being named to the 2011 Top 25 CIO of the year list and Computerworld’s Top 10 Breakaway CIOs in 2011. More recently she was recognized as a Top 100 Tech Exec of San Diego, an Athena Nominee, as well as featured as a top 100 Leader in STEM (Science, Technology, Engineering, Mathematics).