Jon Feld is the COO of the Feld Group Institute and a seasoned startup CEO in the IT, Analytics, Marketing and Business Consulting industries.
With a record that includes having founded and led three successful startups during the past 25 years, Jon brings a perspective that combines entrepreneurial experience with expertise in analytics, CRM, digital marketing, business intelligence, and performance management. He is an accomplished strategist, recognized for his ability to assess business dynamics, create a vision for change, identify growth opportunities, and build and lead teams to achieve exceptional results.
In 2011, Jon founded nGame, which delivers data-driven marketing, CRM, customer loyalty, and customer service strategies and insights to some of the world’s leading brands. The innovative data-gathering and analytics platform is able to connect CRM and social identities to enrich the 360-degree view of the customer with social affinities—down to the individual customer level. The resulting insights can be used in any channel to drive a better personalized and relevant customer experience, and revenue growth. In 2015, FullContact acquired nGame as a strategic accelerator to providing services and solutions to enterprise B2C brands. In 2017, after successfully integrating the two companies, Jon left FullContact to focus full-time on his work as an Affiliate of The Feld Group Institute.
In 2010, Jon funded and co-founded Tech Wildcatters, a mentorship-driven, seed-stage accelerator that offers guidance and investment funds to technology startups. Tech Wildcatters was named among the Forbes list of the “Top Ten Hottest Startup Incubators.”
Earlier in his career, in 1991, Jon founded Navigator Systems, Inc., a business intelligence and enterprise collaboration consulting company serving some 200 corporate clients, including many Fortune 500 companies. Gartner Group called Navigator Systems “visionary” in the business intelligence space. After Hitachi Consulting acquired Navigator in 2006, Jon led the integration efforts both for business services and talent. The Navigator-Hitachi combination yielded high levels of retention and deep team integration, as well as tremendous growth, including more than doubling the revenues of the former Navigator business in just two years.
Jon earned a BS in Marketing from the University of Virginia.
Areas of Expertise
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