Vivek Vijayaraghavan is an Affiliate with the Feld Group Institute and managing partner at Synapse IT, LLC. He works closely with his clients to help define and deliver major IT transformation and modernization initiatives while bridging the gap between business and technology.
With over 22 years of experience in Information Technology, Travel, Transportation, Hospitality, Education, Restaurant, Logistics, Waste Management, Finance and Retail Industries, Vivek has been involved in planning and leading the delivery of comprehensive solutions that encompasses business, applications, technology, operations and governance functions within the enterprise.
Vivek has played multiple roles while enabling delivery including but not limited to business process analysis, architecture and design, data management, infrastructure design as well as project and program management. He leverages this diverse expertise in establishing and executing long-term and short-term technology directives as well as performing vendor product and solution evaluations and recommendations.
In one of his recent client engagements, Vivek led the delivery of next generation Web, Mobile and E-Commerce platform. This included assisting digital marketing business units in defining the business & IT Roadmap to enable online self-service capabilities for customers as well as enabling a digital platform to view products & pricing, bill pay, checkout, account management functions.
Some of Vivek’s client consulting engagement includes Bank of Montreal, Republic Services, Brinker International, JetBlue, Southwest Airlines, UTi and PepsiCo. Prior to that, Vivek was actively engaged in leading delivery of data and messaging services by partnering with various business groups within Hewlett-Packard, EDS, Sabre and American Airlines.
Vivek’s passion has been around data and messaging services. He is currently exploring data science conceptualization as applicable to applied statistical models and predictive analytics for valuable business insights. Vivek earned his Masters in Computer Science Engineering at UT Arlington, Texas and Bachelors in Electronics Engineering at University of Chennai, India.


