Learn Today! Online Class - Leading Digital Transformation

Back To The Future Series: “Getting IT Right”

This week’s “Back To The Future Series” post is a Harvard Business Review article, “Getting IT Right”, co-authored by Charlie. We think it will captivate you, not only because of the insight and vision Charlie shows in this piece, but because of the accuracy with which he depicted the challenges IT and business would be facing today, in 2020, some 16 years after this article was initially published. Charlie has a unique ability to cut through the noise, and use a common language that allows both IT and business leaders to focus on what is truly required to transform an enterprise. In the article, he discusses “three interdependent, interrelated, and universally applicable principles for executing IT effectively”.  These principles have proven effective over time, and enable the agility necessary to pivot in a crisis, like the one we are currently facing.

Not only is this article 110% relevant today, it is even more relevant because it puts into context how long many legacy companies have ignored doing what needs to be done to remain competitive in the modern era.

This article should be required reading for all senior leaders, and shared with anyone who asks:

  • Why does IT continue to cost more than it should for what I get?
  • Why does our company struggle to pivot when faced with a crisis or a new market dynamic?
  • Why does technology always seem to be the big constraint?

This article will provide context about why all these questions are still being asked today, and give insight into why we can’t outrun it, can’t throw more money at it, and can’t work around it or avoid it.  It’s time to go through it – together.  It’s time to get IT right.

Read “Getting IT Right” on Harvard Business Review: https://hbr.org/2004/02/getting-it-right

Author: Kenny Feld, Principal, The Feld Group Institute



Further Learning

Many of these concepts are covered in depth in The Feld Group Institute’s learning and development courses.



Photo by JOHN TOWNER on Unsplash

Share This


More to Explore

Express Interest

I'm interested in getting more information about the attending a workshop.

  • This field is for validation purposes and should be left unchanged.

Express Interest

I'm interested in learning more about The Feld Group Institute Consulting Services.

  • This field is for validation purposes and should be left unchanged.

Russell Villemez

Affiliate, The Feld Group Institute

Head of Technology Strategy, Dialexa – a Feld Group Institute partner

Highly regarded CTO and change agent with IT strategy and enterprise architecture expertise.

Russell Villemez is an Affiliate with the Feld Group Institute and the head of Technology Strategy at Dialexa, a Technology Research, Design and Creation firm that works with organizations on initiatives such as Operational Transformation, Business Growth, and New Venture Creation.

During 17 years in operational roles and 15 years in consulting roles, Russell has worked across a variety of industries in both executive leadership positions and as a subject matter expert. Russell thrives on the scale and complexity of leading major change agendas in large corporate environments.

Recent consulting clients include AmerisourceBergen, the American Automobile Association, Brinker International, Cubic, Equifax, and Cox Automotive. A common thread is the client’s need for strong leadership during a period of change—whether motivated by acquisitions, spin-offs, competitive pressures, or other factors. Clients also benefit from Russell’s expertise in enterprise architecture, agile development, application portfolio rationalization, technology and architecture strategy, as well as business strategy and commercial software product development.

Recognized as a versatile IT executive, adept at solving complex problems with innovative solutions, Russell’s capabilities and achievements span a continuum from business-strategy formation to hands-on IT solution development. His extensive career achievements include pioneering the first use of relational databases in high-volume transaction systems in the ‘80s, applying voice recognition DSPs in public intelligent network services for consumer markets in the ‘90s, and leading large-scale adoptions of open systems, object technology, and middleware frameworks in complex business environments, often in advance of commercially available software products.

Prior to joining Dialexa, Russell served at HP as Enterprise Services Chief Technology Officer for the Americas, leading a global capability for embedded Account CTOs in large enterprises. Russell began his career at Accenture, where he first crafted his consultative problem-solving approach, later honed at A.T. Kearny and the Feld Group. Russell’s deep telecom experience is built upon numerous director and enterprise architect positions at AT&T, Bell Atlantic, Telstra, US West, Pacific Bell, and Sprint, and as V.P. and CIO for WebLink Wireless.

Russell has a BS in Business Administration from Louisiana State University and an MBA from Vanderbilt University. In his spare time, Russell participates in amateur auto racing, and is a driving instructor with the Porsche Club of America.